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Shipping

We always utilize the best shipping method available for our antiques and work throughout the process until your purchase arrives safely in your home.

GROUND SHIPMENT — Smaller antique furniture, home décor and mirrors will be professionally prepared for shipment with custom packaging by UPS or Fedex, then shipped fully insured and delivered promptly and directly to your door.

FREIGHT SHIPMENT — Larger antique furniture is typically shipped FOB Origin, via economy freight, white glove service, fully insured, delivered and placed inside your home. Our preferred transport company partners are the best in the business, with years of expertise in transporting antiques. A general time frame can be from 3 to 8 weeks, completely dependent upon your location and the carrier’s scheduling. We will gladly obtain quotes and arrange shipment FOB Shreveport, LA, to your destination.

REGIONAL SHIPMENT — We can also make local delivery arrangements within a 250 mile radius of Shreveport, including Dallas, Houston, Baton Rouge, Little Rock. 

BUYER ARRANGED SHIPMENT — Buyers are also welcome to select their own carrier and make their own packaging and shipping arrangements.

SHIPPING DAMAGE-UPS/Fedex — Buyer must always retain all packaging, boxing, etc. and notify us within two days of receipt. We will contact the shipper and arrange for them to pick up the item, or in case of repair only, they will perform an inspection, at your convenience. Once the claim is processed, we will issue you a FULL REFUND if returned, or the amount of your approved repair estimate.

SHIPPING DAMAGE-FREIGHT SHIPMENT — Buyer (or agent) must be present and sign for delivery and condition. In the event of any alleged damage, both the recipient and the driver must document the damage on the lading ticket. Freight company insurance typically covers restoration costs or sales price, whichever is less. Although specific damage procedures vary between freight companies, we are always glad to provide assistance and guidance.